Refund Policy

Information regarding Tempest Portal purchases and refund handling.

TL;DR: Tempest Token purchases are handled through Tempest Portal. Approved virtual credits are final once delivered, except where required by applicable law or in cases of verified unauthorized transactions.

1. Nature of Transactions

Tempest Token purchases are processed through Tempest Portal and delivered automatically to your website account after provider confirmation. Tokens are closed website virtual credits for use within approved Tempest website services only.

Tempest Tokens and any virtual items, currency, or perks granted through them have no real-world cash value and cannot be traded, sold, transferred, or redeemed for money.

2. No Refund Policy

Because delivered virtual credits cannot be returned to real-world value, fulfilled transactions are final. We do not provide refunds for reasons including but not limited to:

  • You no longer wish to play on the server.
  • Your account was suspended or banned for violating the Rules or Terms of Service.
  • Server downtime or rollbacks.
  • Loss of virtual items.

3. Fraudulent Transactions

Exceptions may apply where required by applicable law or in cases of verified unauthorized or fraudulent transactions (e.g., your payment method was stolen and used without your consent). In such cases, please contact our support team immediately.

Accounts associated with fraudulent or abusive chargebacks may be suspended or terminated. If you believe a transaction was unauthorized or incorrect, contact contact@tempestconquer.online so we can investigate it promptly.

4. Contact

For refund or transaction questions, contact contact@tempestconquer.online or visit our community Discord.