FAQ and Troubleshooting

Common answers for login, starter items, contracts, VIP, and event timing.

Account And Client

Question	Answer
The launcher is not updating.	Close it, reopen it, and let it finish before starting the client.
The client feels broken after a patch.	Restart the client first. Some files only behave correctly after a clean launch.
I cannot log in.	Confirm the account name and password, then check whether the account is linked correctly on the website.

Starter Items

Question	Answer
My starter pack will not open.	Check profession match and inventory space.
I got the wrong gear.	Do not throw it away. Ask staff to check the character and pack state.
My inventory was full.	Clear space and try the item again if it is still present.

Contracts And Events

Question	Answer
My contract is not progressing.	Check the exact monster target in the Quest Ledger.
I missed an event.	Event times use London / BST (UK time) — same as the server clock.
The shower map changed.	Meteor and Dragon Ball showers rotate by active map, so follow server announcements.

VIP

Tempest VIP is convenience-focused. It adds tools like remote warehouses, portable packing, auto-loot toggles, and daily support, but it does not add raw combat power.